Is Digital Employee Experience your priority?
Whether your organisation has embraced a remote or hybrid work model, or moved back to the office, understanding your Digital Employee Experience (DEX) is becoming increasingly important. Objective data around device performance and subjective data around user sentiment provide decision based metrics to continually improve your IT service offering.
Find out how we deliver IT value to some of South Africa's leading companies
Remediation/ Automation
With TeamViewer DEX you can troubleshoot faster, respond to security incidents quicker and resolver end user issues in a matter of minutes. Automation fixes problems before they occur, resulting in a happier end user.
Experience Analytics
Experience Analytics and Employee Sentiment provide both objective (device metrics) and subjective (user sentiment) data for your end user computing environment, driving proactive service improvement.
Patch Success Insights
Patch Insights provides up to date compliance on your patching environment with a filterable dashboard and real-time query and remediation, allowing visibility on patching from multiple sources.
Content distribution
Deploy software and updates without disrupting the end user by protecting business bandwidth. Augment Microsoft Configuration Manager with self managing distribution infrastructure as well as client health.
Service Desk Ticket Reduction
TeamViewer DEX, through its edge analytics, ensures devices remain healthy and remediates issues before an end user even knows they exist. The net result is a significant reduction of service desk tickets to deal with.
Don't Be Shy
Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible